We want you to be happy with your purchase. Please read our return and refund policy before placing your order.
1. Returns
We accept returns only if the product is:
- Damaged or defective when received.
- Incorrect or different from the product ordered.
- Unused and in its original condition with tags and packaging intact.
Return requests must be raised within 3 days of receiving the order.
2. Non-Returnable Products
Returns will not be accepted for:
- Products that have been worn, washed, altered or damaged by the customer.
- Products without original tags or packaging.
- Products returned after the return period.
- Products that have been damaged due to improper handling.
3. Size & Fit
Please check the size chart and product measurements carefully before placing your order.
We are not responsible for returns due to incorrect size selection by the customer.
4. Damaged or Wrong Product
If you receive a damaged, defective or incorrect product, please contact us within 3 days of delivery and send clear photographs/videos of the product and packaging.
After verification, we may offer a replacement or refund, depending on the situation.
5. Refunds
Once the returned product is received and inspected, we will inform you whether your refund has been approved.
Approved refunds will be processed to the original payment method used for the order.
The time taken for the refund to appear in your account may depend on your bank or payment provider.
6. Return Shipping
If the return is due to a wrong, damaged or defective product received from us, we will assist with the return shipping.
For other reasons, return shipping charges, if applicable, may be deducted from the refund.
7. Cancellation
Orders can be cancelled before dispatch by contacting us as soon as possible.
Once an order has been dispatched, cancellation may not be possible.